Broadband
0

Discussion topic: Is sky broad band always rubbish

Reply
Iainfletch80
What's this?
This message was authored by Iainfletch80 This message was authored by: Iainfletch80

Is sky broad band always rubbish

‎12 Dec 2022 06:27 PM

I left bt came to sky and have nothing but buffering videos slow connection and outages is this normal or just for me 

Report post
Post 1 of 11
1,359 Views
Reply
Reply

All Replies

cookiemonsteruk
What's this?
Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Is sky broad band always rubbish

‎12 Dec 2022 06:31 PM

Posted by a Superuser, not a Sky employee. Find out more

@Iainfletch80 

 

Can you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 2 of 11
1,355 Views
Reply
0 Likes
Iainfletch80
What's this?
Topic Author
This message was authored by Iainfletch80 This message was authored by: Iainfletch80

Re: Is sky broad band always rubbish

‎12 Dec 2022 06:44 PM

17EC847C-4D9F-4516-B02A-967001CB9F9F.png

 

Report post
Post 3 of 11
1,350 Views
Reply
0 Likes
cookiemonsteruk
What's this?
Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Is sky broad band always rubbish

‎12 Dec 2022 06:47 PM

Posted by a Superuser, not a Sky employee. Find out more

@Iainfletch80 

 

Could you click show statistics at the bottom of that page and post the table

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 4 of 11
1,343 Views
Reply
0 Likes
Iainfletch80
What's this?
Topic Author
This message was authored by Iainfletch80 This message was authored by: Iainfletch80

Re: Is sky broad band always rubbish

‎12 Dec 2022 06:50 PM

4B84085F-153F-4355-B5E0-ABE3C54A524B.png

 

Report post
Post 5 of 11
1,338 Views
Reply
0 Likes
cookiemonsteruk
What's this?
Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Is sky broad band always rubbish

‎12 Dec 2022 06:59 PM

Posted by a Superuser, not a Sky employee. Find out more

@Iainfletch80 

 

The maximum superfast speed in the uk is 80Mbps and all connections have be up for 34 hours without a drop

 

What devices are affected ?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 6 of 11
1,327 Views
Reply
0 Likes
Iainfletch80
What's this?
Topic Author
This message was authored by Iainfletch80 This message was authored by: Iainfletch80

Re: Is sky broad band always rubbish

‎12 Dec 2022 07:05 PM

Samsung tv Netflix Disney plus also have 4k fire stick all buffering a lot of the time it's working at the sec but is so intermittent, got a couple Alexa shows only work occasionally never had any great problems with bt

i tan a speed test on a fire stick and got between 2.4mbs to 4.6mbs

Report post
Post 7 of 11
1,325 Views
Reply
0 Likes
jamesn123
What's this?
Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Is sky broad band always rubbish

‎15 Dec 2022 03:02 PM

Posted by a Superuser, not a Sky employee. Find out more

@Iainfletch80 

Sounds like your issue is WiFi congestion, you may benefit from a more powerful router 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 8 of 11
1,282 Views
Reply
0 Likes
billo786uk
What's this?
This message was authored by billo786uk This message was authored by: billo786uk

Re: Is sky broad band always rubbish

‎21 Dec 2022 06:07 PM

i have th same problem..such crap service

 

In 3 weeks i have so many times but no avail

Report post
Post 9 of 11
1,227 Views
Reply
0 Likes
Chrisee
What's this?
Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Is sky broad band always rubbish

‎22 Dec 2022 07:54 AM

Posted by a Superuser, not a Sky employee. Find out more

@billo786uk if you want help post your stats as they should show what is wrong see Find your Sky Broadband router statistics

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 10 of 11
1,202 Views
Reply
0 Likes
Francis2309
What's this?
This message was authored by Francis2309 This message was authored by: Francis2309

Re: Is sky broad band always rubbish

‎27 Feb 2023 07:48 PM

I am defo leaving if this **bleep** service continues 

Report post
Post 11 of 11
1,097 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion