@Lainiesand No one on the community could possibly tell you as we can't see your hub or any details about it
Unless they have your wifi password or are connected by a ethernet cable it's highly unlikely they can just coinect to your hub.
What makes you think they are connecting to your hub?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
