Invalid password

[Susa55]

Please help. I've set up my new sky broadband this morning. Despite many attempts every time I enter the password that came with the router it keeps telling me that I have entered it incorrectly. I've verified it with family members. It is correct. 

[Annie+UK]

I've moved this to the broadband forum as it has nothing to do with Sky Plus 😞

[Highlinder]

@Susa55  Have you tried to hold the reset swtich in for 30 seconds and let the router reset. Take this is you trying the Wi-Fi password to get into the router? What colour of router do you have black or white?

[Exiled-in-HH]

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@Susa55 wrote:

Please help. I've set up my new sky broadband this morning. Despite many attempts every time I enter the password that came with the router it keeps telling me that I have entered it incorrectly. I've verified it with family members. It is correct. 

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How did you do that?