Discussion topic: Internet

This message was authored by: Shaunna89 · ‎13 Jun 2026

Internet is shocking its very poor speed and has been for months but not had any money back even though its been low speed for ages

This message was authored by: TimmyBGood · ‎13 Jun 2026

@Shaunna89 wrote:
not had any money back even though its been low speed for ages

Have you actually made a claim?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: TimmyBGood · ‎13 Jun 2026

I'd note that page no longer refers to the one month refund which used to be available.

I guess you might be eligible if this was in the contract terms when you signed up.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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