Internet

[MWGY1982]

My Internet keeps  dropping out on my sky router, model sr203. Power light stays on but Internet, WiFi and voice all go off. Then come back on. Happens 2-3 times per hour, and seemingly when starting to stream something. Any ideas ?

[Highlinder]

@MWGY1982 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

[MWGY1982]

Router Statistics

System Up Time: 00:33:36

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 63241 91331 0 3150 3880 00:29:58 LAN Down 0 0 0 0 0 00:00:00 WLAN (2.4 GHz) Up 43040 14810 0 1176 0 00:31:47 WLAN (5 GHz) Up 29834 21842 0 449202 28347 00:31:45

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Broadband Link Downstream Upstream Connection Speed 66997 kbps 19000 kbps Line Attenuation D1(9.6 dB) , D2(22.9 dB) , D3(34.5 dB) U0(4.8 dB) , U1(18.9 dB) , U2(28.2 dB) Noise Margin 20.8 dB 16.5 dB

[Highlinder]

@MWGY1982  Did you restart the router yourself or did it powercycle on its own?