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Discussion topic: Internet

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Avatar for Harleybear75
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This message was authored by: Harleybear75

Message posted on ‎29 Apr 2024 08:13 PM

Internet

Internet and to keep losing connection. Three times so far in the last hour 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎29 Apr 2024 08:35 PM

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

@Harleybear75 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

 

Can you also check the service checker for any information.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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