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Discussion topic: Internet

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Avatar for Rosemin
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This message was authored by: Rosemin

Message posted on ‎09 Oct 2026 11:31 AM

Internet

Hi My internet keeps disconnecting. We've had one person come out to fix it, and apparently sky has fixed it (again!) but there's no connection? What can we do please? Thanks.
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎09 Oct 2026 11:50 AM

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

@Rosemin All you can do is report the issue once more. It is not unusual for it to take several visits to diagnose intermittent faults.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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