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Discussion topic: Internet

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This message was authored by: Nana77sjb

Internet

For the last 2 weeks the internet is down to 15mh or none

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This message was authored by: Me134

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

@Nana77sjb wrote:

For the last 2 weeks the internet is down to 15mh or none


If this is speed to the router itself try the checker first.

 

https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub

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