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Discussion topic: Internet

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Avatar for Rose+bush
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This message was authored by: Rose+bush

Message posted on ‎21 Jul 2024 11:10 AM

Internet

Internet lost for 2days do I get a refund 

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎21 Jul 2024 11:12 AM - last edited: ‎21 Jul 2024 11:13 AM

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

@Rose+bush 

 

Probably not, because the trigger point is after two full days.

 

https://www.sky.com/help/articles/auto-compensation 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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