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Discussion topic: Internet

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This message was authored by Dotalan This message was authored by: Dotalan

Internet

My internet connection keep going down and we are without internet connection at different time mostly evening and night and for longer than a hour or more we do all checks and nothing as we rely on out iPads this is frustrating. Is it's our box's is old. we pay good money for this service  and more for fast which we don't get please fix or look into please yours sincerely Dorothy lee 


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This message was authored by jamesn123 This message was authored by: jamesn123 Answer

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dotalan 

Please post your router stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

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This message was authored by jamesn123 This message was authored by: jamesn123 Answer

Re: Internet

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dotalan 

Please post your router stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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