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Discussion topic: Internet very slow, links wont open, but if i turn wifi off mobile data can open links

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This message was authored by Rache1231 This message was authored by: Rache1231

Internet very slow, links wont open, but if i turn wifi off mobile data can open links

Internet is very slow, my links wont open, but if i turn wifi off, my mobile data will open the same link.  According to sky everything is set up correctly and working 

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This message was authored by GD1 This message was authored by: GD1

Re: Internet very slow, links wont open, but if i turn wifi off mobile data can open links

Posted by a Superuser, not a Sky employee. Find out more

@Rache1231   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Rache1231
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This message was authored by Rache1231 This message was authored by: Rache1231

Re: Internet very slow, links wont open, but if i turn wifi off mobile data can open links

Thank u, here are router settings 

IMG_8305.png

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Internet very slow, links wont open, but if i turn wifi off mobile data can open links

Posted by a Superuser, not a Sky employee. Find out more

@Rache1231 

Those are not your router stats, please follow the instructions to the end.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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