0

Discussion topic: Internet speed

Reply
This message was authored by Jmcnicol This message was authored by: Jmcnicol

Internet speed

I have just bought the new Gigi fast broadband but done a speed check on 2 apps the morning and the down load speed was 30 it can't drop 660 from the hub to the device 

Reply

All Replies

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Internet speed

Posted by a Superuser, not a Sky employee. Find out more

@Jmcnicol 

What device are you testing on?
How is it connected to the hub?

What speedtest service are you using?

Please post a screenshot of your result.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Jmcnicol
Topic Author
This message was authored by Jmcnicol This message was authored by: Jmcnicol

Re: Internet speed

I have tested on my iPhone and then my Xbox series X the series x gave me 70 speed 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Internet speed

Posted by a Superuser, not a Sky employee. Find out more

@Jmcnicol 

Okay and what about the other questions?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Jmcnicol
Topic Author
This message was authored by Jmcnicol This message was authored by: Jmcnicol

Re: Internet speed

IMG_9876.jpeg

 just done these recently sky is saying 693 to the hub it's a sky connecting full fibre and 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Internet speed

Posted by a Superuser, not a Sky employee. Find out more

@Jmcnicol 

Yes okay so all these tests are over WiFi. Sky do not guarantee the speed you are quoting over WiFi, its ethernet only. No ISP can guarantee you will get 600mbps over WiFi because its just so unpredictable. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Jmcnicol
Topic Author
This message was authored by Jmcnicol This message was authored by: Jmcnicol

Re: Internet speed

Ok thanks mate 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion