Internet running slow

[Dale783]

Hi, I have gigafast bb but the service checker on the app says I only have 80mbps. I have been having alot of problems with apps noy working at all and all devices dripping connection. I have to come off the WiFi for things to load. I am a staff member and tried all of the trouble shooting and even replaced the router to no change. I dont understand the service checker showing low speeds either.

[Brill+Gill]

Hi @Dale783, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141