Discussion topic: Internet really slow - keep getting disconnected from video calls

This message was authored by: Ruth54 · ‎29 Nov 2024

Hi, having a lot of issues with our internet over the last few weeks - constantly freezing or getting disconnected on video calls. If my husband and I are both working in the house we just can't do a video call at all so have to use our phones.

This message was authored by: Highlinder · ‎29 Nov 2024

@Ruth54 black or white router from Sky?

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This message was authored by: Ruth54 · ‎29 Nov 2024

Black router 🙂

This message was authored by: Highlinder · ‎29 Nov 2024

@Ruth54 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

Discussion topic: Internet really slow - keep getting disconnected from video calls

Internet really slow - keep getting disconnected from video calls

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