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Discussion topic: Internet on the TV

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This message was authored by: Dixie22

Internet on the TV

I have just connected a new router. All lights are on on this but when I go to the homepage on the remote control it says that I have to connect to the sky broadband Wi-Fi. I've tried going into settings to reconnect it. It tells me to press the WPS button which I've done it flashes orange until it goes off. I have tried rebooting but still no success. I can't see any of the apps on the television and are only a few of the movie channels

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This message was authored by: caesarome

Re: Internet on the TV

Posted by a Superuser, not a Sky employee. Find out more

If your TV doesn't have a WPS button as well  then you can't connect them up this way so you will need to go back to the settings on your TV and have it search for your Wifi network and enter your Wifi password - the one printed on the hub and on the small card that came with it.

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This message was authored by: Me134

Re: Internet on the TV

Posted by a Superuser, not a Sky employee. Find out more

@Dixie22 wrote:

I have just connected a new router. All lights are on on this but when I go to the homepage on the remote control it says that I have to connect to the sky broadband Wi-Fi. I've tried going into settings to reconnect it. It tells me to press the WPS button which I've done it flashes orange until it goes off. I have tried rebooting but still no success. I can't see any of the apps on the television and are only a few of the movie channels


When you say "on your television" do you mean the actual TV set itself or a Sky Stream or Q box or even perhaps a Sky Glass TV?

 

Is it a Sky router? If so do you know which one it is (there will be a model number on it)?

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub

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