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Discussion topic: Internet not working

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This message was authored by Kirsty170200 This message was authored by: Kirsty170200

Internet not working

Internet has been off for around 3 hours. Have reset, turned on and off etc (followed all tips!) and the light is still off 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet not working

Posted by a Superuser, not a Sky employee. Find out more

@Kirsty170200  Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

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