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Discussion topic: Order Tracking for Broadband
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This message was authored by: ct_scot
Message posted on 18 Jan 2024 06:03 PM
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Order Tracking for Broadband
Hello,
I placed a broadband order this morning but neither the App or website (tracking page says: Contact us to get an update) are showing any order information or tracking. However, I did get a confirmation email.
I'am re-using the email address from an old Sky account but i did remove the email from the old account before placing the order.
Any help appreciated.
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 18 Jan 2024 06:54 PM
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Re: Order Tracking for Broadband
@ct_scot If the order tracking is telling you to contact Sky for an uodate you'll need to call as the forum can't tell you anything about an order you placed.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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