Discussion topic: Internet not working
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Message posted on 01 Jan 2024 08:13 PM
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Internet not working
My internet is off, then the amber light flashes. Then it just goes off again. It does this nearly every day. I've been sent a new box and it's still doing it. I'm fed up. The internet has been off for hours.
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All Replies
Message posted on 01 Jan 2024 08:26 PM
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Re: Internet not working
I'm getting the same.internet keeps going off and on. Wish I had kept my old internet modem. This new one is crap 🤬
Message posted on 01 Jan 2024 08:30 PM
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Re: Internet not working
It's in the window and if anybody stands near the window it goes off. Every other light is green, yet my internet is off and just keeps flashing them going off. It's doing it all the time. I've had a new box, I've reset it it's driving me crazy
Message posted on 01 Jan 2024 09:16 PM
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Re: Internet not working
I keep having the same issue, it's been going on for days now...
Message posted on 01 Jan 2024 09:52 PM
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Re: Internet not working
@Levi81& @Lol11 & @Erinjohnstone12 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If you have found this solution helpful please tick this as the answer.
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