Discussion topic: Internet not working
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Message posted on 12 May 2026 12:22 AM
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Internet not working
My internet is not working. I have power but a red light for internwt
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All Replies
Message posted on 12 May 2026 12:35 AM
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Re: Internet not working
Yeah mine is down too, Openreach Fiber Modem box is showing red on LOS
Message posted on 12 May 2026 01:08 AM
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Re: Internet not working
Message posted on 12 May 2026 04:41 AM
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Re: Internet not working
@Skyyleat @Emdavor @LM10Limited
In view of the time you’ve all posted it’s worth mentioning that broadband issues between midnight and 7am could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...
If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...
This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start
Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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