Internet not working

[tanyamccormick]

Had a text to say sky had found a fault in my area and open reach we're going to fix it, funnily enough my internet wasnt down. Had a text this morning saying it was fixed and now my internet isn't working ! 
went on the sky app but it says there is no fault when running a check. Got a flashing orange light and no internet connection so something obviously is wrong. Can't speak to an actually person to resolve this. Beyond frustrated 

[JimM1]

@tanyamccormick If you need to speak to them it's a keep trying until you get through!

[Daniel0210]

@tanyamccormick 

Are you completely satisfied the text(s) were from Sky? Unless you'd reported an outage I can't see Sky contacting you like that.