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Discussion topic: Internet not working!

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This message was authored by Sam86_ This message was authored by: Sam86_

Internet not working!

Internet has gone down again tonight. This is a daily issue, you message me to say engineers has looked at it behind the scenes and everything is ok when it clearly isn't. I shouldn't have to troubleshoot every night this is not what I'm paying for! If it isn't resolved I will cancel the contract and go elsewhere!
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This message was authored by Addie15 This message was authored by: Addie15

Re: Internet not working!

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Internet not working!

Posted by a Sky employee

We are still looking to help you @Sam86_ . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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