Discussion topic: Broadband connection keeps dropping
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Message posted on 20 Nov 2024 08:59 PM
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Broadband connection keeps dropping
Wi-Fi connection keeps dropping and asking all devices for the password (the message pops up on devices saying incorrect password entered.
Triple checked as the passwords are all correct however I've re-entered them and it connects momentarily before kicking us out again.
I've rebooted the hub and booster - no different
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Message posted on 21 Nov 2024 10:35 AM
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Re: Broadband connection keeps dropping
Hi there, @Tim118. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 23 Nov 2024 10:35 AM
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Re: Broadband connection keeps dropping
We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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