5

This discussion topic has been answered Discussion topic: Internet not reaching everywhere

Reply
This message was authored by: RedNed92

Internet not reaching everywhere

Have just upgraded the router because the old one wasn't reacher the whole house and this new one is supposed to be more powerful, nothing has changed since putting the new one in it's still not reaching the whole of the house what are the next steps to get this through the house?


Best Answers
This message was authored by: caesarome Answer

Re: Internet not reaching everywhere

Posted by a Superuser, not a Sky employee. Find out more

@RedNed92 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: caesarome Answer

Re: Internet not reaching everywhere

Posted by a Superuser, not a Sky employee. Find out more

@RedNed92 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

Avatar for RedNed92
Level 1 icon
Topic Author
This message was authored by: RedNed92

Re: Internet not reaching everywhere

Brilliant thank you, I think we'll need the boosters as the signal needs to get through very thick walls, I'll give these a read and hope they point me in the right direction, thanks again 

This message was authored by: JimM1

Re: Internet not reaching everywhere

@RedNed92 You may need more than a booster to do that! They are also not good at getting through thick walls same as the Hub!

Avatar for RedNed92
Level 1 icon
Topic Author
This message was authored by: RedNed92

Re: Internet not reaching everywhere

God I hope not, it all used to work until the router got moved to the front of the house used to have internet everywhere then upgraded and the engineer put it at the front of the house since then the back of the house and garden are a dead zone. 

This message was authored by: JimM1

Re: Internet not reaching everywhere

@RedNed92 The link sent post 2 i think, all about possibly moving the hub back to where it was, that would be the very First thing to do, this moving to one side off the home to accommodate the new Fibre modem position just does not work! Central position and where it was working before hand will be the best way to do it!

Reply
Answered - Go to Answer