Discussion topic: Internet lost connection

This message was authored by Stephk22 This message was authored by: Stephk22

Internet lost connection

Hi my internet has lost connection for the 2 night in a row is there an issue as we have done all the checks and reset our router now this isn't any good when I rely on the broadband to watch my t.v (sky glass) and it's going off for over an hour each night

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Internet lost connection

Posted by a Superuser, not a Sky employee. Find out more


There's a chance it's maintenance taking place which occurs overnight to minimise disruption as most people are asleep but I'd perhaps expect it to last longer than an hour or so. 

Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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