0

Discussion topic: Internet lost connection

Reply
This message was authored by Stephk22 This message was authored by: Stephk22

Internet lost connection

Hi my internet has lost connection for the 2 night in a row is there an issue as we have done all the checks and reset our router now this isn't any good when I rely on the broadband to watch my t.v (sky glass) and it's going off for over an hour each night
Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Internet lost connection

Posted by a Superuser, not a Sky employee. Find out more

@Stephk22 

There's a chance it's maintenance taking place which occurs overnight to minimise disruption as most people are asleep but I'd perhaps expect it to last longer than an hour or so. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion