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Discussion topic: Internet light

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This message was authored by Tash7 This message was authored by: Tash7

Internet light

My internet keeps dropping out even after Sky said the fault was fixed. The router power light is green, internet light is off, wifi light green and voice light is orange. I've followed the sky connection fix steps, restarted my router etc. and still no luck 

 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Internet light

Posted by a Superuser, not a Sky employee. Find out more

@Tash7 you need tobreport the fault to Sky so I have escalated your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye onnthe forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Addie15 This message was authored by: Addie15

Re: Internet light

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @Tash7.

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