Internet keeps going off

[ww1948ww]

My internet keeps going off.I cannot move modem closer it was left near only BT socket which is down in kitchen while PC upstairs

[Greenfingers001]

Hi there @ww1948ww , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[ww1948ww · Accepted solution]

It seems be working fine nnow thankyou.Did not want to speak too soon but been on all day so far today

[Addie15]

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.