0
Discussion topic: Internet keeps dropping
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: Leanne-31
Message posted on 25 Sep 2026 01:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Internet keeps dropping
The Internet keeps dropping its signal im sick of this now its happening more, iv just got a doorbell camera from you aswell and that wont keep connected I need it as my kids keep getting threatened by adults sort it out please
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
Find out more
* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 25 Sep 2026 01:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Internet keeps dropping
@Leanne-31 wrote:
I need it as my kids keep getting threatened by adults sort it out please
I'd caution that it's not realistic to expect an ISP to accept responsibility under such circumstances.
If WiFi coverage isn't sufficient to enable the camera to function properly then the only thing Sky will suggest is adding the WiFi Max subscription supplement to the broadband account.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page