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Discussion topic: Internet keeps dropping

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This message was authored by: Leanne-31

Internet keeps dropping

The Internet keeps dropping its signal im sick of this now its happening more, iv just got a doorbell camera from you aswell and that wont keep connected I need it as my kids keep getting threatened by adults sort it out please
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This message was authored by: TimmyBGood

Re: Internet keeps dropping

Posted by a Superuser, not a Sky employee. Find out more

@Leanne-31 wrote:
 I need it as my kids keep getting threatened by adults sort it out please

I'd caution that it's not realistic to expect an ISP to accept responsibility under such circumstances.

 

If WiFi coverage isn't sufficient to enable the camera to function properly then the only thing Sky will suggest is adding the WiFi Max subscription supplement to the broadband account.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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