Internet keeps dropping

[Leisa2]

All morning my internet keeps dropping. Ring doorbell says no internet , also my alexa apps. Checked internet says no problems, very annoying why this happens. Is there an outage anywhere in my area ? 

[Highlinder]

@Leisa2  The next time it drops can you please run the service checker, but then click on the broadband button and run an updated broadband test please.

[Leisa2]

I have done all this. Numerous times now. Still keeps dropping still no ring doorbell and Alexa playing music keeps stopping. Frustrated now 

[Highlinder]

@Leisa2  Do you have a black or white router from Sky?

[Leisa2]

It’s a black one

[Highlinder]

@Leisa2 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

[Leisa2]

Won't let me sign in but it's gave me this.  All seems to be working again but this happens too many times now. 

[Leisa2]

Its still happening , ive reset router but still cuts out every 10 mins. Going by other comments its a problem for a lot today