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Discussion topic: Internet keeps dropping out

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Adde1712
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This message was authored by Adde1712 This message was authored by: Adde1712

Internet keeps dropping out

‎17 Apr 2024 08:36 PM

My internet keeps dropping out. Amazon prime films and programmes pause and gaming on the PlayStation keeps skipping and loosing connection. I've tested my broadband and WiFi connection and it says it's ok but it's not 

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Highlinder
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet keeps dropping out

‎17 Apr 2024 09:41 PM

Posted by a Superuser, not a Sky employee. Find out more

@Adde1712 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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