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Discussion topic: Internet keeps dropping out

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This message was authored by: Adde1712

Message posted on ‎17 Apr 2024 08:36 PM

Internet keeps dropping out

My internet keeps dropping out. Amazon prime films and programmes pause and gaming on the PlayStation keeps skipping and loosing connection. I've tested my broadband and WiFi connection and it says it's ok but it's not 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎17 Apr 2024 09:41 PM

Re: Internet keeps dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Adde1712 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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