Discussion topic: Internet keep going off

This message was authored by: Jackyc · ‎14 Mar 2024

The hub keep going loses connection this has been happening few a few weeks but getting worse.... I rang the other day about this issue and they said that the Internet is working

This message was authored by: cookiemonsteruk · ‎14 Mar 2024

@Jackyc

Could you post your hub stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by: Jackyc · ‎20 Mar 2024

Once again gone off

This message was authored by: Daniel0210 · ‎20 Mar 2024

@Jackyc

If you post your router stats as suggested last week someone will be able to advise you (I'm afraid they are a foreign language to me).

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Internet keep going off

Internet keep going off

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Re: Internet keep going off

No Internet

Re: No Internet

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