Discussion topic: Internet keep going off

This message was authored by: Jackyc · ‎14 Mar 2024

The hub keep going loses connection this has been happening few a few weeks but getting worse.... I rang the other day about this issue and they said that the Internet is working

This message was authored by: cookiemonsteruk · ‎14 Mar 2024

@Jackyc

Could you post your hub stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: Jackyc · ‎20 Mar 2024

Once again gone off

This message was authored by: Daniel0210 · ‎20 Mar 2024

@Jackyc

If you post your router stats as suggested last week someone will be able to advise you (I'm afraid they are a foreign language to me).

▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR

Discussion topic: Internet keep going off

Internet keep going off

All Replies

Re: Internet keep going off

No Internet

Re: No Internet

Was this discussion not helpful?

Search Sky Community

Start a new discussion