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Discussion topic: Internet keep dropping out

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Avatar for Lucie79
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This message was authored by: Lucie79

Message posted on ‎29 May 2026 11:00 AM

Internet keep dropping out

For almost 3 weeks the internet and home WiFi keeps losing connection. The TV goes off and my work computer loses connection - this is happening more and more frequently and as a home worker it is causing issues

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎29 May 2026 11:32 AM

Re: Internet keep dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Lucie79 what happens to the lights on your Sky hub when you lose the connection? See herecfor more help https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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