Internet it's dropping in every 30 minutes or less

[Vrajitoru]

Hi guys this it's ridiculous now the internet from 3 pm starts to drop speed from 68mb/s to 42mb/s , and it's dropping and reconnecting in couple of minutes , I can't watch/do anything as it's based on broadband , 

[GD1]

@Vrajitoru   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

[Vrajitoru]

 

[Vrajitoru]

yes sure

 

[Highlinder]

@Vrajitoru Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

[Chrisee]

@Vrajitoru there is clear evidence of a line issue restricting your connection as the downstream noise margin is 16dB well overvthe normal of 6dB or lower. If the connection test does not offercan engineers check call Sky to report the fault. If you use the Sky Talk line and disl 150 the call is free but the line maybe very noisy.

[Vrajitoru]

The engineer come over and fix the problem , was a problem on the phone line a cable patently was corroded and was a interruption on line signal and couzing the speed drop. Thank you for help guys Cheers Eugen.