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Discussion topic: Internet issues
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This message was authored by: AlexandAngel
Message posted on 30 Mar 2026 07:47 PM
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Internet issues
WiFi keep going off Broadband checker comes up there is an issue then tests and says no issues. Then the voice light keeps going to orange. Restarted router etc. this has been going on for a few weeks now
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This message was authored by: Brill+Gill
Posted by a Sky employee
Message posted on 31 Mar 2026 08:45 AM
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Re: Internet issues
Hi @AlexandAngel, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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