Can’t connect ring door bell

[Dantob]

New max router today. Everything will connect but ring doorbell won't because of firewall

anyone had the same? 

[Brill+Gill]

Hi @Dantob, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141