Discussion topic: Internet issues

This message was authored by: Bat1231 · ‎07 Jan 2025

Having internet issues it very slow speed

This message was authored by: jamesn123 · ‎07 Jan 2025

Which Sky hub do you have?

Is it on all devices or just one?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Bat1231 · ‎08 Jan 2025

I don't now why internet box it is .. it the white sky internet WiFi box and the internet is **bleep** and keeps dropping .

This message was authored by: Daniel0210 · ‎08 Jan 2025

@Bat1231
In case you’re not aware you aren’t directly contacting Sky Customer Services on here. We are mainly customers trying to help other customers. Your other post on the same issue has been removed as you have this one where @jamesn123 is trying to assist you.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: jamesn123 · ‎09 Jan 2025

@Bat1231

Okay so your on Sky WiFi Max if your box is white.

Do any lights change on it or is the WiFi signal just poor?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Bat1231 · ‎09 Jan 2025

To be honest I don't now my internet is running low I've restarted and turned it off for five mins and nothing improved I've got a engineer coming out anyway

Discussion topic: Internet issues

Internet issues

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