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Discussion topic: Internet issues - not connecting but service checker saying it’s fine
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This message was authored by: Jennaw90
Message posted on 26 Sep 2024 08:31 PM
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Internet issues - not connecting but service checker saying it’s fine
Had this issue all week now - previously we had it around 8:30-9pm where the internet would drop out but this week it has constantly been out of an evening.
I work from home and the WiFi is fine during the day but of an evening we struggle to connect to WiFi. I have restarted the Sky Q box and the broadband router and am still unable to connect.
Despite this the service checker app still says everything is fine throughout the night when clearly it is not.
I recently renewed my broadband with Sky and thoroughly regret not going to a different provider after these isssues .
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