Internet issue

[Bod86]

Good afternoon my Internet keeps dropping out and not a stable connection Please can this be looked into Many thanks

[andyholmes86]

Same here! No connection.

ran the diagnostic tool and it says no issue yet still not connected 🫣

[Highlinder]

@Bod86  black or white router from Sky?

[Bod86]

Black rooter

[Highlinder]

@Bod86 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...