Internet is slowwwww

[Mich26]

I believe i asked if the dowload speeds and xonnection on a whole were fast and ive waited for 7 hours pkus now for one game to download for my son. Is this right? As im a **bleep** off new customer right now

[GD1]

@Mich26  You're not talking to Sky as we are fellow customers here we don't know what speeds you are meant to get so can't tell you if it's right or not.  What speeds are you meant to get?

Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Are you downloading over wifi or ethernet?