Internet is intermitant cant get wifi in any room and hard wired equipment loses connection

[Marti1]

When engineer fitted service he connected to a different telephone pole that was stated on the installation sheet and said it might not connect properly but went ahead anyway can't get WiFi or Internet anywhere around the house paying for a service that does not work properly 

[Chrisee]

@Marti1 if the service is not working you nedd to report the fault to Sky which you cant do by pisting in a public forum. However I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye onnthe6 forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.