Broadband
0

Discussion topic: no sky for about 30 minutes

Reply
misty+forest
What's this?
This message was authored by misty+forest This message was authored by: misty+forest

no sky for about 30 minutes

‎01 Apr 2024 05:42 PM

My sky keeps dropping no good calling them they just say you are lying so now they want £50 PM for this aweful service, bank holiday monday and i donr tahve internet that is reliable in 2024! DISGRACEFUL!

Report post
Post 1 of 3
214 Views
Reply
0 Likes
Reply

All Replies

GD1
What's this?
Superuser
This message was authored by GD1 This message was authored by: GD1

Re: no sky for about 30 minutes

‎01 Apr 2024 05:53 PM

Posted by a Superuser, not a Sky employee. Find out more

@misty+forest   Fornthe forum to help please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Report post
Post 2 of 3
199 Views
Reply
0 Likes
Tom-W19
What's this?
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: no sky for about 30 minutes

‎02 Apr 2024 09:25 AM

Posted by a Sky employee

Thanks for escalating. We've sent an invite to @Juned.

Thanks
Tom
Report post
Post 3 of 3
152 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion