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Discussion topic: Internet has gone down
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This message was authored by: Dale25
Message posted on 09 Dec 2024 06:19 AM
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Internet has gone down
Lost internet connection. 2 green buttons on hub on but nothing. Saying fault on my sky app. Do I sit tight or contact sky??? Cheers
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 09 Dec 2024 06:59 AM
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Re: Internet has gone down
@Dale25 run the Service Checker in the My Sky app using a mobile connection. If thst tells you Sky aee aware of a fault then sit tight hiwever if it doesnt call them to report the isdue.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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