I have done a WiFi check, which reports no issues however the router is showing an orange light for the internet. I have turned it off for 20 mins and restarted everything but it still isn't working.
If it finds an external fault it should enable you to book an engineer.
After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.
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