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Discussion topic: Internet drops out when kids playing games

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This message was authored by: LNewton93

Internet drops out when kids playing games

Hi all

 

we have a bizarre issue where the WiFi keeps dropping out when the kids are playing Roblox, and it is driving them crazy. Only noticeable when they are playing games on their iPad as it kicks them from the game and they have to reconnect. 

what could this be? We never had this issue prior to upgrading to Sky, we have the Sky Max Hub.

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This message was authored by: Chrisee

Re: Internet drops out when kids playing games

Posted by a Superuser, not a Sky employee. Find out more

@LNewton93 sounds like a dodgy app and a quick online search does show reports of Roblox crashing ios devices with videos explaing how to fix the issue. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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