Internet dropping

[Susan90]

Doing a check say OK but my devices are say there is no Internet connection ( dropping in and out ) this has been doing it for the last 4 day

[Highlinder]

@Susan90  Black or white router from Sky?

[Susan90]

I have a black one 

[skeltos]

This has also been happening to me since Thursday night.  I check the service status on my phone and it says there are no issues in my area which doesn't help.  I also have a black router, which I have unplugged and restarted.  If it continues into next week I will look at switching providers as I work from home and I need a reliable internet conenction.

[Michellexx]

I'm having this exact problem have been for weeks I cannot get hold of a person to get it rectified either. 

[Highlinder]

@Susan90  & @skeltos Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...