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Discussion topic: Internet dropping

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This message was authored by: Patricia+Dixon

Message posted on ‎16 Jul 2024 05:45 PM

Internet dropping

This week being the worst Internet keeps dropping. Checked all devices and done the tests through sky app and no issues to report. Getting a bit sick now paying for a service that's not working properly. Anyone else having the same problem?
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Avatar for Kwad90
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This message was authored by: Kwad90

Message posted on ‎16 Jul 2024 05:52 PM

Re: Internet dropping

Yes ours is the same been so bad all week tonight is the worst though every five minutes 

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This message was authored by: Highlinder

Message posted on ‎16 Jul 2024 07:42 PM

Re: Internet dropping

Posted by a Superuser, not a Sky employee. Find out more

@Patricia+Dixon& @Kwad90 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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