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Discussion topic: iPad won’t connect to broadband

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Suec
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iPad won’t connect to broadband

‎15 Jul 2024 09:13 PM

Since having the sky broadband fitted I am struggling to connect one of our iPads - say unexpected error ? Please help

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Chrisee
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Re: iPad won’t connect to broadband

‎16 Jul 2024 07:08 AM

Posted by a Superuser, not a Sky employee. Find out more

@Suec tell the iPad to forget tghe connection then reboot the iPad - how to do that varies acoording to model see here.

Once restarted connectvthe iPad to the Sky hub from scratch making sure you select autojoin in the network settings.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Suec
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Re: iPad won’t connect to broadband

‎16 Jul 2024 07:45 PM

Hi tried this still getting error ' unable to join' please advise? 

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