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Discussion topic: iPad won’t connect to broadband

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This message was authored by: Suec

iPad won’t connect to broadband

Since having the sky broadband fitted I am struggling to connect one of our iPads - say unexpected error ? Please help

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This message was authored by: Chrisee

Re: iPad won’t connect to broadband

Posted by a Superuser, not a Sky employee. Find out more

@Suec tell the iPad to forget tghe connection then reboot the iPad - how to do that varies acoording to model see here.

Once restarted connectvthe iPad to the Sky hub from scratch making sure you select autojoin in the network settings.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Suec

Re: iPad won’t connect to broadband

Hi tried this still getting error ' unable to join' please advise? 

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