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Discussion topic: Internet dropping

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This message was authored by: Mikeo1990

Internet dropping

Internet keeps dropping off. 
previous engineer told us we need a new router but sky hasn't provided us one. 
current router is 6 years old. 

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This message was authored by: Highlinder

Re: Internet dropping

Posted by a Superuser, not a Sky employee. Find out more

@Mikeo1990  Which router do you have from the link below.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

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This message was authored by: Mikeo1990

Re: Internet dropping

Sky Q hub 

This message was authored by: Highlinder

Re: Internet dropping

Posted by a Superuser, not a Sky employee. Find out more

@Mikeo1990  How long has your broadband contract got to go as Sky are changing out those routers for users.

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