Discussion topic: Internet dropping
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Message posted on 26 Jul 2024 11:17 AM
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Internet dropping
Internet keeps dropping off.
previous engineer told us we need a new router but sky hasn't provided us one.
current router is 6 years old.
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All Replies
Message posted on 26 Jul 2024 11:35 AM
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Re: Internet dropping
@Mikeo1990 Which router do you have from the link below.
https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub
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Message posted on 26 Jul 2024 01:26 PM
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Re: Internet dropping
Sky Q hub
Message posted on 26 Jul 2024 02:31 PM
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Re: Internet dropping
@Mikeo1990 How long has your broadband contract got to go as Sky are changing out those routers for users.
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